Design & Technology

The Family Court was designed to be a model court in terms of service and infrastructure, with a more comfortable and relaxed environment for all parties involved. Upon entering the court, persons are quite often surprised by the look and feel of the Court. The choice of soothing colours, the wall finishes, plants, park style benches and the general atmosphere is not what one would expect in a traditional court building.

Additionally, the court is fully computerized and has an automated case management information system, which improves the speed and efficiency of dealing with the routine operations associated with filing, processing and retrieval of case information. Customers also benefit from the ease with which information on their matters is easily available. The use of this management system reduces the number of times they have to visit or call the court to obtain information, collect documents, or wait in long lines to collect or pay maintenance monies. Once routine documents needed by the court’s customers are available (e.g. court orders) they are posted to customers. The focus of the staff is on customer service, and access to information, whether sought in person or by telephone, is a significant aspect of the Family Court.